Privacy Policy
BeAutomated AI (“we”, “us”, “our”) is an Australian business serving clients across Australia. We respect your privacy and handle personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). This policy explains what we collect, why, and how you can contact us about it.
What we collect
- Questionnaire answers on our application forms, such as details about your business, so we can check whether we're a good fit.
- Contact and booking details you give us, such as your name, email, mobile number, business website, any notes you add, and the call time you choose.
- Emails you send us and any details you share during calls.
- Basic technical information our hosting provider records when you visit, such as your IP address, browser type and the pages requested.
We don't ask for passwords, payment card numbers or sensitive information (such as health information) through this website. Please don't send them to us.
How we collect it
Mostly directly from you, when you fill in a form, book a call, email us or speak with us. You can browse the site without giving us your details, but we need your contact details to book and hold a call with you.
Why we use it
- To check fit, arrange and confirm your call, and phone you at the booked time.
- To send booking confirmations, reminders and replies.
- To provide our services if you become a client.
- To contact you about your enquiry and, where you've agreed, about our services. You can opt out at any time by replying STOP to an SMS, using the unsubscribe link in an email, or emailing hello@beautomated.ai.
- To run, secure and improve our website, and to meet our legal obligations.
We don't sell your personal information.
Who we share it with
We use trusted service providers to run our business:
- Supabase: stores booking details.
- Resend: sends our booking and notification emails.
- Vercel: hosts this website.
These providers only handle your information to provide their services to us. We may also disclose information where the law requires or allows it.
Overseas disclosure
Some of our service providers are based in the United States, and your information may be stored or processed overseas, including in the United States. Where we do this, we take reasonable steps so that your information is handled consistently with the APPs.
Cookies and browser storage
Our site uses your browser's local and session storage to make the pages work. For example, it remembers that you've watched the training video far enough to show the offer, and carries your details from the application form to the booking page so you don't have to type them twice. This information stays in your browser. You can clear it at any time through your browser settings. We don't currently use advertising tracking pixels on this site. If that changes, we'll update this policy.
Keeping it secure
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We keep it only for as long as we need it, then delete or de-identify it.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, by emailing hello@beautomated.ai. We'll respond within a reasonable time. If we can't give you access or make a correction, we'll explain why.
Complaints
If you have a concern about how we've handled your personal information, please email hello@beautomated.ai and we'll try to resolve it promptly. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with its effective date.
Contact us
BeAutomated AI · ABN 99 830 765 214
Email: hello@beautomated.ai